Cancellation, Return & Refund Policy

❌ ORDER CANCELLATIONS

🕒 Before Shipment

  • Orders may be cancelled within 24 hours of purchase.

  • If the order has not shipped, a full refund will be issued.

🚚 After Shipment

  • Once an order has shipped, cancellation is no longer possible.

  • The order will be treated as a return.

  • Return shipping and applicable restocking fees may apply.

📦 RETURNS

We offer a 30-Day Return Policy on eligible items.

✅ Eligible Returns

  • Must be requested within 30 days of delivery.

  • Item must be unused.

  • Must be in original packaging.

  • Must include all parts and manuals.

❌ Non-Returnable Items

  • Used vehicles

  • Assembled or ridden products

  • Modified items

  • Clearance or special-order products

  • Protection plans or insurance products

Returns must be authorized before shipping. Unauthorized returns may be refused.

🚛 RETURN SHIPPING

  • Damaged/Defective items: Seller covers shipping.

  • Buyer’s remorse: Customer is responsible for return freight.

  • Original shipping costs (if applicable) are non-refundable.

Freight returns for large vehicles may require scheduled pickup and may incur shipping charges.

💰 RESTOCKING FEES

Certain products may be subject to a restocking fee (up to 15–25%) depending on manufacturer policy.

Restocking fees apply if:

  • The product is returned for non-defect reasons.

  • Packaging is damaged or incomplete.

📷 DAMAGED OR DEFECTIVE ITEMS

If your item arrives damaged:

  1. Inspect immediately upon delivery.

  2. Take clear photos of the box and product.

  3. Report damage within 24 hours of delivery.

Failure to report within 24 hours may void damage claims.

💳 REFUNDS

Once the returned item is received and inspected:

  • Refunds are processed within 5–10 business days.

  • Refunds are issued to the original payment method.

  • Stripe, Klarna, and PayPal processing times may vary.

If Klarna financing was used, refunds are processed according to Klarna’s terms.

⚠️ REFUSED OR UNDELIVERABLE SHIPMENTS

If a shipment is refused without authorization:

  • Customer is responsible for return shipping costs.

  • Restocking fees may apply.

🔒 FRAUD & CHARGEBACK NOTICE

We monitor all transactions for fraud.

False chargebacks will be disputed with:

  • Delivery confirmation

  • Carrier signature proof

  • IP and transaction records