📜 SHIPPING POLICY

Shipping Time

Orders are processed within 1–3 business days.

Delivery typically takes:

• USA: 5–10 business days

• Canada: 7–12 business days

• UK / EU: 7–14 business days

• Australia: 8–15 business days

• International: 10–20 business days

(Times may vary based on location, shipping carrier, and customs workload.)

Order Tracking

Tracking numbers are provided by email once your order ships.

Incorrect Address

Customers are responsible for providing accurate shipping details. Orders delivered to the wrong address due to incorrect entry are not eligible for refund.

Delays

We are not responsible for carrier delays, weather disruptions, or customs processing time.

🔄 RETURN & REFUND POLICY

Returns

Customers may request returns within 7 days of delivery.

Conditions:

• Product must be unused and in original packaging.

• Return shipping is the customer’s responsibility.

• Used items are non-refundable.

Refunds

Refunds are processed within 5–7 business days after inspection.

Non-Refundable Items

• Used vehicles or e-bikes

• Clearance items

• Batteries after installation

• Gift cards

Damaged Orders

If your item arrives damaged, email us within 24 hours of delivery with photos.

❌ CANCELLATION POLICY

Orders can be cancelled within 12 hours of purchase.
After that, cancellation is not guaranteed once processing begins.

🔧 WARRANTY POLICY

GT73 Electric Motorbike Warranty:

• Motor: 6 months

• Battery: 6 months

• Controller: 6 months

• Frame: 12 months

Warranty excludes:

• Normal wear and tear

• Water damage

• Improper use

• Self-repair

• Accidents or modifications

🔐 PRIVACY POLICY

We collect customer data for order fulfillment only.
We never sell personal information.

Information collected:

• Name

• Address

• Email

• Phone number

• Payment details (via secure gateways)

📄 TERMS OF SERVICE

We reserve the right to refuse service at our discretion.

Usage Terms:

• Products are sold for off-road use unless otherwise stated.

• Customer agrees to follow local laws.

• We are not responsible for misuse.

⚠️ LEGAL DISCLAIMER

This product may not be street-legal in all countries or states.
Buyer is responsible for verifying local laws before use.

Use safety gear.
Ride responsibly.
Off-road intended unless otherwise stated.

💳 PAYMENT POLICY

We accept:

• Credit / Debit Cards

• PayPal

• Shop Pay

• Apple Pay

• Google Pay

Payments are handled securely.

🧾 TAX POLICY

Customers are responsible for applicable local taxes and duties.